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Ben Snyder | Resume | LinkedIn

Ben Snyder
2 min readOct 15, 2021

Work samples were last updated in 2021

Hi! I’m currently the Director of Design for Developer Experiences & AI at ServiceNow.

I’ve been a passionate builder of products for two decades across various industries, responsibilities, and interests.

Here are some of my projects — holler if you have any questions!

ServiceNow (on request)
• No-code
• Low-code
• Pro-code
• Generative AI
• Developer Design Systems
• Application Lifecycle Management

Chime (on request)
• Support
• Dispute Investigations
• Lending
• Experimentation Framework (A/B testing)
• Design System
• UX Engineering

Salesforce: Product Design & Leadership
Salesforce Pipelines
Global Identity, Hub, & Setup
Trailblazer Identity
Lightning Component Builder
Salesforce Guardrails
Analysis & Testing Tools
Optimizer & Health Check
Director of Automation & Customization
Einstein Automate

Salesforce: Hackathons
Omni Publisher (1st Place)
Lightning Command (1st Place)
Life Chat (Honorable Mention)
Sonic Lightning (Runner Up)

Early Years
Active Media Architects & Activa Canvas
Activa Live Chat (Acquired by Salesforce)
• Salesforce Live Agent
• Salesforce Service Console
• Salesforce Case Feed

Miscellaneous
Patents, Publications, and Awards
Lightning App UX Pack
Make a JPG
• Passicity

Salesforce: Conceptual Projects
Salesforce Workgroup Apps
Platform Hype Deck
Lightning App Builder 3 Year Vision

Misc Engineering Projects
Rappel (Rapid Prototyping Library)
Lantern (The smart-but-dumb NLP JavaScript framework)
Lightning Calendar
Client-Side Bot Framework
Pixel World
Internet Speed Tool
Text Volume (patented Figma plugin)

About Me

My family is a lotta fun. We do things like put whipped cream on our faces, hug dogs, and visit Yosemite. I will almost always prioritize my family over a late work meeting.
I’m an avid and okay cyclist. I do everything from BMX to track racing at the Lexus Velodrome in Detroit. Honorable mentions: picking up trash and logging the weight, fishing with my kids, and rough carpentry.
I’ve had some high points in my career, including some 13+ patents, team adventures, stakeholder/customer workshops, design sprints, Dreamforce talks, and authoring a handful of blog posts.

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Ben Snyder
Ben Snyder

Written by Ben Snyder

Professional product designer and amateur cyclist living in Traverse City, Michigan.

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